Privacy Policy

This privacy policy sets out how The Llawnroc uses and protects any information that you give when you use our website.

The Llawnroc is committed to ensuring that your privacy is protected. We are committed to protecting and preserving the privacy of our visitors when visiting our website or communicating electronically with us

We obtain personal data from you when you use our website, contact us about services, submit information directly via sign-up forms, make a booking or purchase, if you supply us with information when you stay with us, and if you sign up to receive our newsletters.

Website Cookies
These collect statistical data about how visitors use the website and do not identify you as an individual. For example, we use cookies to help us see which pages are the most popular and how people find us. This helps us to improve our service to you. To do this we use a third party service called Google Analytics.  You can switch off cookies by setting your browser preferences.

Mailing lists
We collect personal information as part of the accommodation booking process and from forms on our website, and if you sign up for our e-newsletter.
We use this information to tell you about offers, events and other news. Our email newsletters are sent out by Mailchimp

Your Information helps us with
• Internal record keeping.
• improving our products and services.

We may also send promotional emails about special offers or other information which we think you may find interesting using the email address which you have provided.

Security:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. To ensure our e-newsletter sign-ups are genuine you will be asked to confirm your sign up via an email sent to the email address given.

How Do I Opt Out ? – Controlling your personal information:
You may choose to restrict the collection or use of your personal information in the following ways:

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by unsubscribing from our e-newsletter or emailing us at reception@thellawnroc.co.uk to remove any personal information we may hold on you.

Third-party product providers we work in association with:
We work with carefully selected Online Travel Agents (OTAs, e.g. Booking.com). When you inquire about us or book with these third parties, the relevant third-party will use your details to provide you with information and carry out their obligations arising from any contracts you have entered into with them. They will be acting as a data controller of your information and we, therefore, advise you to read their Privacy Policy. These third-party product providers will share required information about you with us (e.g. room type purchased and dates of stay) that we will use in accordance with this Privacy Policy.

When you are using our secure online booking system, your purchase is processed by a third-party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions.

If you would like a copy of the information held on you please write to us or email reception@thellawnroc.co.uk

This Privacy Policy was updated on May 24th 2018